Your Operations Partner

Your Operations Partner

AYENI FOLAKEMI

AYENI FOLAKEMI

Virtual Assistant • Operations Coordination

Virtual Assistant • Operations Coordination

Projects. Processes. Progress.

Projects. Processes. Progress.

ABOUT ME

I like making work feel less chaotic.

I bring structure to the moving parts of a busy team — keeping projects on track, organizing information, and finding better ways to handle repetitive work.

My focus is on what can be made clearer, simpler, or more efficient, whether that's a process, a workflow, or the way a team communicates. I bring the same eye to digital tools and automation: turning manual, repeatable processes into systems that hold up on their own.

I work best behind the scenes — anticipating problems before they surface, and building the structure that lets everyone else focus on their own work.


I bring structure to the moving parts of a busy team; keeping projects on track, organizing information, and finding better ways to handle repetitive work.

My focus is on what can be made clearer, simpler, or more efficient, whether that's a process, a workflow, or the way a team communicates. I bring the same eye to digital tools and automation: turning manual, repeatable processes into systems that hold up on their own.

I work best behind the scenes anticipating problems before they surface, and building the structure that lets everyone else focus on their own work.


Folakemi ♡

WHAT I DO

How I Can Help

I help keep the work behind the work running smoothly — from managing the details to improving the systems behind them.

I help keep the work behind the work running smoothly, from managing the details to improving the systems behind them.

Day-to-Day Support

Reliable day-to-day support that keeps things organized and gives you more room to focus on the bigger picture.

Includes

  • Administrative support

  • Inbox & calendar management

  • Client communication & follow-ups

  • Data entry & CRM management

  • Research & documentation

Operations Support

I support the moving parts behind projects and day-to-day operations, keeping tasks, information, and priorities organised.

Includes

  • Project & task coordination

  • Client onboarding

  • SOPs & documentation

  • CRM & data management

  • Team follow-ups

  • Administrative coordination

Workflows & Automation

I build and optimize workflows that save time, reduce errors and improve efficiency.

• Workflow Design
• Automation (n8n, Make)
• Integrations
• AI-Assisted Workflows

6. EXPERIENCE

Go-Mailer

GO
MAILER

Go-Mailer

Executive Assistant

Executive Assistant,

August 2025-Present

Coordinate day-to-day operations across customer success, marketing, content, and administrative functions.

  • Increased customer onboarding by 20% through consistent follow-ups and structured onboarding support.

  • Improved customer response times by 20% through proactive communication and structured follow-up workflows.

  • Own end-to-end content creation and publishing across email, newsletters, blog, and social media since January 2026.

  • Research and build targeted prospect lists, identifying 1,000+ potential leads and contributing to a 20% increase in lead generation.

  • Coordinate meetings, calendars, CRM updates, reports, spreadsheets, internal processes, and team follow-ups to keep operations organized and priorities on track.

August 2025- Present

DEXA

Digital Exchange Academy (DEXA)

Digital Exchange Academy (DEXA)

Project Management Intern

Project Management Intern

February 2025 — April 2025

Identified and helped resolve workflow bottlenecks across multiple projects.

  • Used Asana automation to reduce task completion time from 8 hours to 6.4 hours across 15+ concurrent projects.

  • Tracked project tasks and timelines in Asana, following up on outstanding deliverables and keeping projects on schedule.

February 2025 — April 2025

Freelance

Freelance

Email Management Assistant

March 2025 — July 2025

Organized 1,000+ unread emails, implementing filters, labels, categorization systems, and templates that reduced average client response time from 4 hours to 2 hours.

  • Trained clients on inbox organization and automation best practices while maintaining 98% client satisfaction.

Afriment

Afriment

Virtual Assistant / Project & Operations Support Intern

March 2025 — July 2025

Increased newsletter open rates by 25% through improved design and targeting.

  • Created email templates that halved response drafting time and supported more efficient communication.

  • Conducted market research that identified 3 new leads and supported launch planning that increased RSVP turnout by 20%.

FREELANCE

Freelance

Email Management Assistant

Organized 1,000+ unread emails, implementing filters, labels, categorization systems, and templates that reduced average client response time from 4 hours to 2 hours.

  • Trained clients on inbox organization and automation best practices while maintaining 98% client satisfaction..

March 2025 — July 2025

AFRIMENT

Afriment

Virtual Assistant / Project & Operations Support Intern

Increased newsletter open rates by 25% through improved design and targeting.

  • Created email templates that halved response drafting time and supported more efficient communication.

  • Conducted market research that identified 3 new leads and supported launch planning that increased RSVP turnout by 20%.

March 2025 — July 2025

TOOLS I USE

Productivity & Project Management

✓ Google Workspace

✓ Microsoft Office

✓ Notion
✓ Asana
✓ Trello

Data & Operations

✓ Airtable
✓ Google Sheets
✓ Excel
✓ Typeform / Jotform

Automations & Integrations

n8n

✓ n8n
✓ Make
✓ Zapier

✓ Webhooks

✓ APIs

AI

✓ Gemini
✓ ChatGPT
✓ AI Assistants

✓Claude

Content & Marketing

✓ Canva
✓ Meta Business Suite
✓ Capcut

✓ Email Marketting Platforms

LET’S WORK TOGETHER

Ready to breathe again?

Let’s work together to bring clarity, structure and efficiency to your business.

+234 704 154 4939

● Lagos, Nigeria

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